Knowledgebase
How to acquire locked LG Android Devices
Posted by Jack H. Ward on 21 November 2016 04:59 PM

To prepare an advanced Android LG device for acquisition:
1. Put the device into Firmware Update mode.
2. Make sure that the required drivers are installed (the required drivers are included in the Electronic Evidence Examiner Driver Pack).
3. Open Device Manager and make sure that the device is detected (LGE Mobile USB Serial device in Ports (COM & LPT) group).

To acquire the device via manual plug-in selection:
1. Have the Acquisition wizard open.
2. On the Home page, click Manual plug-in selection.
3. On the Plug-in Selection page, select Android LG Advanced (physical) plug-in and click Continue.
4. On the Connection Selection page, select the connection type and click Start Acquisition.
5. The acquisition process starts. Its progress is displayed on the Acquisition Progress page.
6. After the acquisition finishes, click Finish.
7. The case is saved and you can disconnect the device from the computer.

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