Knowledgebase:
Investigating MSN and Windows Live Chat Databases
Posted by Jack H. Ward, Last modified by Jack H. Ward on 07 February 2018 05:14 AM

MSN chat databases are located in the folder with the MSN user nickname.

Chat database default location:

Windows 7, 8, 8.1, 10

C:\Users\<windows_username>\My Documents\ My Received Files\User nickname\History

To investigate MSN chat databases, do the following:

1. Have the Add New Evidence window open.
2. In the Category list, select Chat Database. In the Source Type list, select MSN and Windows live messenger database. Click OK.



3. In the Browse For Folder window, navigate to the location of the source folder. Click OK.
4. Enter the Evidence name (opened folder name by default) and click OK.
5. The chat database is added to the case. Saved conversations are displayed in the Data View pane and in the special RTF viewer.



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 MSN Chat databases.png (39.50 KB)
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