Knowledgebase:
I have installed the HAWK agent/app, but the device on which it is installed does not appear in the list of monitored devices. Why?
Posted by on 21 January 2018 09:40 AM
To appear in the list, the device must be connected to Internet to allow an Agent to connect to the HAWK Mobile Monitor web-site. Also make sure the Agent is installed: there must be a HAWK application in the list of installed applications on the device.
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