Knowledgebase:
Email Text Body Influence on the Different Features
Posted by , Last modified by on 26 June 2019 03:37 AM

Some emails do not have the Text body by design. Such emails are contained in:

  • Windows 10 Mail database
  • Office 365 import results (Outlook mailstorage)

If the email does not have a Text body, its content will not be included in keywords indexing and keywords search results. Also, the body of the email will not be included in HTML Email Message Report.

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